*Mandatory

Please let us know if you want to return or exchange your order *

Return (possible within 14 calendar days)
I have received a wrong or broken product
Exchange (possible within 14 calendar days)
I have received a wrong or broken product
Warranty (possible in accordance with terms and conditions and within a warranty period of 1 year)

Product name *

Please specify the return reason. *

Your customer data


First name *


Last name *


Mail *


Street *


House number *


Zip code *


Place of residency *


Country *


Order number *


Delivery date *


Return date *


Checklist:

I will send the item back in the original product packaging. *

I will send the product in a box or a good packaging, so the original product packaging is not damaged. *

I make sure I return the product properly cleaned.*

I agree with the conditions*

I declare this form truthfully. *

For returning items that do not meet the conditions we charge 25 euros for administration and return delivery costs.